312002 Manual Practical No.10: Technical Report Writing Answers
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| 312002 Manual Practical No.10: Technical Report Writing Answers |
Practical Significance
The prime purpose of a technical report is to present a solution to a problem to stimulate prompt action. Technical reports provide a legal record of your work and decision-making. It is an essential part of professional success as it persuades the recipients to know the status of work, to understand the findings of the investigation, and to initiate necessary actions. It provides the professionals an opportunity for clear communication and decision-making.
Precautions to be followed
1. Follow safety and operational guidelines while using Language Laboratory.
2. Handle headsets and laboratory materials carefully.
3. Do not insert pen drives into the laboratory computers.
Procedure
1. Log into your account/student console/ assigned folder.
2. Read and understand the instructions from the lab document related to this assignment carefully and discuss the understanding with your course teacher.
3. Refer to relevant websites/books and study the formats of report writing and sample reports.
4. Discuss the reports and formats with your course teacher.
5. Write a technical report for any formal situation designed by you or given by the course teacher.
6. Finalize the content and structure in consultation with the course teacher.
7. Print the report and submit the final assignment.
Practical related questions
Draft a report on any one formal situation. (A situation can be formulated in consultation with the course teacher.) (Paste the print)
Answer:
Report on Meeting Regarding Implementation of New CRM System
1. Introduction:
This report outlines the key points discussed during a meeting held on 28/02/2024 at 11 AM to discuss the implementation of a new Customer Relationship Management (CRM) system within [XYZ Company].
2. Meeting Objectives:
The primary goals of the meeting were:
To present an outline of the new CRM system and its functionalities.
To discuss the timeline and process for undertaking.
To identify potential challenges and solutions for smooth growth.
To assign responsibilities and action items for various departments involved.
3. Meeting Summary:
Presentation Overview: The IT department lead, presented a detailed overview of the new CRM system, highlighting its key features such as lead management, customer data management, and contact tracking. The presenter also demonstrated the user interface and key functionalities of the system.
Implementation Timeline: The discussion then concentrated on the implementation timeline. The proposed rollout is scheduled for 4 phases, starting with 1/03/2024 for employees and gradually expanding to other departments by 4/03/2024. Training sessions for each department will be conducted before system access is granted.
Challenges and Solutions: Potential challenges during the transition were identified, such as data migration, user adoption, and potential disruptions to workflow. For each challenge, potential solutions and mitigation strategies were discussed, including data migration training, a dedicated support team, and a communication plan.
Action Items and Responsibilities: Following the discussion, specific action items and responsibilities were given to different departments. This included the HR department responsible for scheduling training sessions, and the marketing department tasked with developing user guides and communication materials.
4. Conclusion:
The meeting was finalized with a positive outlook on the implementation of the new CRM system. All attendees acknowledged the potential benefits of the system for improved customer relationship management and expressed their dedication to working collaboratively to ensure a smooth and successful performance.
5. Next Steps:
The IT department will finish the detailed implementation plan and activity materials.
Department heads will communicate the upcoming changes and training schedules to their teams.
A dedicated team will be established to address any technical issues or user concerns during the implementation process.